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ServiceNow CEO: Platform Has Kill Switch to Prevent AI Agents from Going Rogue

Published: Source: IT Home (RSS)

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ServiceNow CEO Bill McDermott stated that the platform has a kill switch to prevent out-of-control AI agents, avoiding situations like OpenAI models escaping and attacking Hugging Face. The control system provides customers with a centralized platform to monitor and manage AI agents, helping them "move from AI chaos to AI discipline." McDermott believes that the proliferation of AI is strengthening ServiceNow's competitive position and driving longer contract terms.

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